mn111 Privacy Policy — Your Data Security Commitment

1 Information We Collect

mn111 collects several categories of personal information to provide our betting and gaming services, verify your identity, process payments, and comply with legal obligations. The information we collect includes:

1.1 Account Registration Information

When you create an mn111 account, we collect the following personal details:

• Full Name: Your legal name as it appears on government-issued identification documents.
• Date of Birth: To verify you are at least 21 years old, as required by our age eligibility policy.
• Email Address: Used for account communications, password resets, and promotional notifications (with your consent).
• Mobile Phone Number: For account security, two-factor authentication, and customer support contact.
• Residential Address: Required for identity verification and compliance with anti-money laundering regulations.
• Username and Password: Your chosen login credentials (passwords are stored in hashed, non-reversible format).

1.2 Identity Verification Documents

To comply with Know Your Customer (KYC) and anti-money laundering regulations, we may request identity verification documents including:

• Government-issued photo identification (Bangladesh national ID card, passport, or driver's license)
• Proof of address documents (utility bill, bank statement, or rental agreement dated within the last 3 months)
• Payment method verification (screenshot or confirmation of bKash, Nagad, Rocket, or bank account in your registered name)
• Source of funds documentation for high-value deposits or withdrawals above ৳500,000

1.3 Financial Transaction Data

When you make deposits or withdrawals, we collect and retain records of all financial transactions, including:

• Deposit and withdrawal amounts, dates, and payment method details
• Mobile banking account references (bKash, Nagad, Rocket, Upay) — we do not store full account numbers beyond what is necessary
• Bank transfer reference numbers for Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank transactions
• Transaction history including all bets placed, games played, and winnings credited

1.4 Technical and Device Data

When you access the mn111 platform, our systems automatically record technical information to ensure security and platform performance, including:

• IP address and approximate geographic location
• Device type, operating system, browser type and version
• Session logs, login timestamps, and activity history
• Referral source and navigation paths within the platform

1.5 Communication Records

We retain records of all communications between you and our customer support team, including live chat transcripts, email correspondence, and any complaints or feedback submitted.

2 How We Use Your Personal Data

mn111 uses your personal information only for the purposes for which it was collected and as described in this Privacy Policy. The specific uses include:

3 Legal Basis for Processing Personal Data

mn111 processes your personal data on one or more of the following legal grounds:

• Contractual Necessity: Processing is required to perform our contract with you — that is, to provide the mn111 betting and gaming services you registered for, including account management, bet settlement, and payment processing.
• Legal Obligation: We are required to process certain data to comply with anti-money laundering laws, responsible gaming regulations, identity verification requirements, and financial record-keeping obligations applicable to licensed gambling operators.
• Legitimate Interests: We process technical and behavioral data on the basis of legitimate interests in fraud prevention, platform security, detecting prohibited activities, and improving the quality of our services, provided such interests are not overridden by your data protection rights.
• Consent: Where we send marketing communications or use non-essential cookies, we rely on your freely given, informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

4 Data Sharing and Disclosure

mn111 does not sell, rent, or trade your personal information to third parties for commercial purposes. We may share your data only in the following strictly limited circumstances:

4.1 Service Providers and Technology Partners

We engage trusted third-party service providers who process data on our behalf and under our instruction, subject to contractual data protection obligations. These include:

• Payment processing partners (bKash, Nagad, Rocket, Upay, and banking partners) — to facilitate deposits and withdrawals
• Identity verification service providers — to conduct KYC checks and document verification
• Cloud hosting and infrastructure providers — to securely store and process platform data
• Game software providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, etc.) — limited technical data necessary for game session management
• Customer support software providers — to manage live chat and support ticket systems
• Fraud detection and analytics partners — to identify suspicious activity and protect the platform

4.2 Legal and Regulatory Disclosure

We may disclose your personal data to law enforcement agencies, regulatory authorities, or courts where we are required to do so by applicable law, court order, or regulatory directive. This includes disclosures required under anti-money laundering legislation and responsible gaming regulations.

4.3 Business Transfers

If mn111 undergoes a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the acquiring entity as part of the transaction. We will notify you of any such transfer and your rights in relation to it.

5 Data Security Measures

Protecting your personal and financial information is a core operational priority at mn111. We implement multiple layers of technical and organizational security measures, including:

• 256-bit SSL Encryption: All data transmitted between your device and the mn111 platform is encrypted using Transport Layer Security (TLS) protocols.
• Encrypted Data Storage: Sensitive data including passwords (stored as hashed values), financial records, and identity documents are encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data is restricted to authorized mn111 personnel on a strictly need-to-know basis. All staff with data access undergo security training and background checks.
• Two-Factor Authentication: We offer and encourage two-factor authentication (2FA) for all player accounts to prevent unauthorized access.
• Intrusion Detection: Our infrastructure is monitored 24/7 for suspicious activity using automated intrusion detection systems and security operations protocols.
• Regular Security Audits: We conduct periodic security audits and vulnerability assessments to identify and remediate potential weaknesses in our systems.
• Incident Response: We maintain a documented data breach response plan. In the event of a security incident affecting your personal data, we will notify affected users promptly.

6 Data Retention Policy

mn111 retains your personal data only for as long as it is necessary for the purposes for which it was collected, and as required by applicable legal obligations. The following retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized using industry-standard data destruction procedures. Anonymized, aggregated data that cannot be linked back to an individual may be retained indefinitely for statistical and business analysis purposes.

7 Cookies and Tracking Technologies

mn111 uses cookies and similar tracking technologies to operate the platform, improve user experience, and gather analytics data. Below is an overview of the cookies we use:

7.1 Essential Cookies

These cookies are strictly necessary for the platform to function correctly. They manage user sessions, maintain login state, protect against cross-site request forgery, and enable core features such as bet placement and payment processing. You cannot opt out of essential cookies while using the platform.

7.2 Performance and Analytics Cookies

We use performance cookies to collect aggregated, anonymized data on how visitors interact with the mn111 platform — including pages visited, session duration, error rates, and feature usage. This data helps us improve platform performance and user experience. These cookies do not identify you personally.

7.3 Preference Cookies

Preference cookies remember your settings and personalization choices, such as your language preference, preferred game categories, and notification settings. These cookies make your return visits more convenient.

7.4 Managing Your Cookie Preferences

Except for essential cookies, you may manage and withdraw your cookie consent at any time through your browser settings. Note that disabling non-essential cookies may affect certain features of the mn111 platform. Most modern browsers allow you to block or delete cookies through their privacy or security settings.

8 Your Privacy Rights

As an mn111 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your full registered name, account username, and a clear description of your request:

• Right of Access: You have the right to request a copy of all personal data mn111 holds about you. We will provide this information within 30 days of a verified request.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. You may update basic profile information directly in your account settings.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations (see Section 6). We cannot delete data that we are legally required to retain.
• Right to Restrict Processing: In certain circumstances, you may request that we limit the processing of your personal data while a complaint or dispute is being resolved.
• Right to Data Portability: You may request a copy of your personal data in a structured, machine-readable format to facilitate transfer to another service provider where technically feasible.
• Right to Object: You have the right to object to processing of your personal data based on our legitimate interests, including profiling for marketing purposes. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw consent at any time without affecting the lawfulness of prior processing.

9 Children's Privacy and Underage Protection

mn111 does not knowingly collect, process, or retain personal data from individuals under the age of 21. Our platform is strictly for adults aged 21 and above, and we employ age verification measures during registration to prevent access by minors.

If we discover or are notified that a person under 21 years of age has created an account and provided personal information, we will immediately suspend the account, void any transactions, and delete the personal data associated with that account as quickly as technically possible, subject to any mandatory legal retention obligations.

If you believe that a minor may have registered on mn111 without authorization, please contact us immediately at [email protected]. We treat such reports with the highest priority.

10 International Data Transfers

mn111 operates as an internationally hosted platform. Your personal data may be processed and stored on servers located outside of Bangladesh. In such cases, we take all reasonable steps to ensure that international data transfers are conducted in compliance with applicable data protection laws and that your data receives an equivalent level of protection regardless of where it is processed.

Safeguards we implement for international data transfers include:

• Contractual data protection clauses with all international service providers and data processors
• Restricting transfers to service providers operating in jurisdictions with recognized data protection frameworks
• Technical security measures (encryption, access controls) applicable globally across all data processing locations

11 Updates to This Privacy Policy

mn111 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify you by:

• Sending an email notification to your registered email address
• Posting a prominent notice on the mn111 platform homepage
• Updating the "Effective Date" at the top of this document

Your continued use of the mn111 platform following publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes, you should cease using the platform and may request account closure in accordance with our Terms & Conditions.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

12 Contact Us About Privacy

If you have questions, concerns, or complaints about this Privacy Policy or mn111's data handling practices, or if you wish to exercise your privacy rights, please contact our Data Protection team using the following channels:

• Email: [email protected] — Include "Privacy Request" in the subject line for faster routing
• Live Chat: Available 24/7 via the chat widget on the mn111 platform
• Response Time: We aim to acknowledge all privacy-related inquiries within 5 business days (Bangladesh Standard Time, UTC+6)

For formal data subject requests (access, erasure, portability), please include your full registered name, account username, and a clear description of your request. We may need to verify your identity before processing the request to protect your account security.